TERMS OF SERVICE

These Terms of Service will govern the product order placed by you with Toronto and Region Conservation Authority (TRCA), located at 5 Shoreham Drive, Toronto, ON M3N 1S4. These Terms of Service are general and apply to all sales unless otherwise stated.

RELEASE AND WAIVER OF CLAIMS -INDIVIDUAL/FAMILY BOOKINGS

The following applies to individuals who are registering for a TRCA-led program on behalf of themselves and/or a minor participant for which they are the legal guardian.

By registering and participating in the event, you agree that TRCA is not liable for any injuries or harm sustained by you, and if you are signing on behalf of a Participant Minor any injury or harm sustained by the Participant Minor. By registering and participating in the event, you also agree to fully release and hold harmless TRCA, its officers, directors, employees, volunteers, contractors, and agents (“Releasees”) from any and all claims, demands, actions, causes or action or otherwise for injury, loss or damage to you or any Minor Participant, that arise from or are associated with participation in the Event.

RELEASE AND WAIVER OF CLAIMS – ORGANIZED TRIPS WITHOUT A PRE-EXISTING AGREEMENT WITH TRCA

The following applies to organized trips where a client has requested that TRCA deliver educational programming to a group or class. Examples of clients include, but are not limited to, public or private schools, community groups, and childcare providers.

The Client agrees that, except to the extent caused by negligence, omission or breach of Agreement by TRCA, its officers, directors, employees, agents and contractors and those for whom in law each is responsible, TRCA is released and not liable or responsible for any loss, injury or damage to persons or property or for claims or costs relating to this booking or resulting from an inability to comply due to any act of God, closing of the venue due to poor weather conditions or other conditions beyond its control, or for any damage, loss or vandalism to property.

PAYMENT

You agree to pay TRCA the listed price for your order, including any taxes, duties, levies, shipping and handling costs, if any, by providing your credit card information at the time of placing the order. All prices are in Canadian dollars. All prices are subject to change without notice. Booking fees are not tax deductible and deposits are nonrefundable.

A security deposit of $250.00 is required for all picnic bookings. The condition of the event site is subject to inspection and release by TRCA. If the event site is returned in acceptable condition, the security deposit will be returned to the event organizer within 5-7 business days following the event.

SECURITY AND PERSONAL INFORMATION

Your personal and credit card information is protected while you are shopping online with TRCA. SSL (Secure Socket Layers) technology ensures the security and integrity of the personal information you provide through your browser. This advanced security system encrypts data transmissions between a web browser and web site, and ensures this information may only be decrypted at its intended destination. While TRCA takes steps to protect the security of e-mail or other communications with this Site, there is no guarantee that such communications will not be intercepted by unauthorized parties. TRCA will never ask for, and you should never send, financial information via email.

You consent to the collection, use and disclosure of your personal information by TRCA or as agreed to by you in another place of this site for the purpose of providing you with the goods and services requested and as otherwise indicated in our Privacy Protocol.

CANCELLATION AND REFUND

Cancelation policy:

All ticket sales are final.

Weather Conditions:

Unless TRCA cancels an event due to low registration or inclement/adverse weather, refunds associated with weather conditions will not be issued. Event cancellations may occur due to extreme conditions such as severe snow or ice storms, extremely heavy rainfall, high winds and/or in the event of lightning or lack of power. Since most of our events are held outdoors with limited to no indoor space, please come prepared for current weather conditions. TRCA makes every effort to proceed with an event as planned and will reopen its venues as quickly as possible once inclement/ adverse weather conditions cease, and the safety of our clients is not threatened. If an event is canceled by TRCA, participants will be notified, and all applicable fees will be refunded. Payments made by credit card will be credited back to the original card used for payment within 2-3 business days. Payments made by cheque or cash will be refunded by cheque in the mail, within 4 weeks.

BOOKING CONFIRMATION:

This electronic booking invoice is accepted as proof of your reservation upon arrival

KORTRIGHT - E&T - HOMESCHOOL PROGRAM